Shipments are free for all orders placed on the web vps.

The delivery will be made by the courier upon advance notice by email.

The expected delivery time is 5 working days for the European Union and 5/8 working days for other countries outside Europe after sending the confirmation email.

Please note that shipments will be forwarded from Monday to Friday, except Saturdays and public holidays.

For orders received on Friday we point out that they will be charged on Monday morning.

For some destinations there may be delays caused by special customs formalities that will also be reported by email.

Returns

Through your account in the My refund request section, we invite you to fill in the relevant form to process the return request in advance (withdrawal right). The Consumer must exercise it within 10 working days from the date of receipt of the purchase.

The consumer will be responsible for the shipping costs for the return of the product.

The address to send the Products is as follows:

Veronica Parwin srls
Via Olevano 26/r
27051 Cava Manara (Pavia)
Italia.

As soon as the returned goods will arrive to our warehouse we will send you a confirmation by email and the refund will be processed.

The method of re-credit will follow the method used for payment.

For payments made by credit card, the refund will be done on the same credit card used at the time of purchase.

For payments made by Pay Pal, the refund will be visible on your Paypal Account.